-Businesses or contractors who take payment but do not provide the goods or services
-Retail store complaints, including outdated merchandise, overcharges, false advertising
-Restaurants complaints, including issues related to sidewalk cafes
-Businesses operating without the proper licenses
-Complaints regarding valets, rideshare (Uber, Lyft) or taxi services
Complaints to the City of Chicago should be submitted by calling 311, using the CHI311 app, or going online
While BACP does its best to help consumers, some businesses and professions fall outside BACP’s authority. In such circumstances, consumers can reach out to other local, State or federal resources for help.
The IDFPR regulates numerous professions, including accountants, barbers, cosmetologists and funeral directors.
The ICC regulates several industries, including public utilities and relocation towing (cars towed from private property).
The Attorney General works to protect consumers and businesses that have been victimized by fraud, deception and unfair competition. It has bureaus that focus on the following areas: Consumer Fraud, Charitable Trusts, Franchises, Health Care and Military/Veterans Rights.
Consumer Fraud, Charitable Trusts, Franchises, Health Care and Military/Veterans Rights.
Rents Right provides landlords and tenants with help in meeting their legal obligations and exercising their rights. Rents Right also provides mediation and dispute resolution assistance.
protects Illinois insurance consumers by working to ensure that all entities regulated by IDOI are in compliance with state and federal laws, and by informing consumers about their rights under those laws. IDOI provides consumers with information about insurance and investigates complaints about insurance plans, companies, brokers and agents.
Consumer should submit all complaints through the City's 311 system.
Numerous resources are available to help consumers avoid falling victim to consumer fraud or other unfair business practices. This includes protections for Chicagoans who reside in Condominiums and Apartments.
including home repair, as well as immigration and tax services – are a frequent source of complaints. BACP provides guidance to inform consumers of their rights and protect consumers from unscrupulous business practices.
AAA Construction Services, LLC
4542 S. Ellis Ave.
Chicago, IL 60653
PH: 847-232-9996
Email: info@aaaconstructionsvcs.com